Category: Chatbots News

Healthcare Chatbots: How GSK, Univer & Zambia MOH are enhancing patient care

By Emi Goh

Automating medication refills is one of the best applications for chatbots in the healthcare industry. Due to the overwhelming amount of paperwork in most doctors’ offices, many patients have to wait for weeks before filling their prescriptions, squandering valuable time. Instead, the chatbot can check with each pharmacy to see if the prescription has been…

Conversational AI: Intelligent Virtual Assistants and the road ahead by Gabriela Alexandru

By Sid Laymes

This results in customer experiences that are as seamless and as simple to navigate as possible. It also increases customer engagement and containment within the conversational experience. It is crucial for organizations to monitor and evaluate actual conversations to really understand what is working and what isn’t. Reviewing user sessions to investigate errors and determine…

Image Recognition API, Computer Vision AI

By Emi Goh

Such examples instill confidence in the reality of achieving high face recognition accuracy even under unfavorable circumstances. Let’s move on to the accuracy of AI face recognition in terms of the proportion of correct and incorrect identifications. First of all, we should note that the results of many studies show that AI facial recognition technology…

How does Conversational UI change how we design conversations?

By Sid Laymes

Designing Conversational UI that caters to diverse user needs, including those with disabilities, is crucial for creating inclusive and accessible digital experiences. By considering factors such as language, cultural context, and accessibility guidelines, designers can ensure that their Conversational UI is welcoming and usable for all. It’s not only your phone and your computer that…